Refund and Returns Policy
Refunds can be issued before production starts. All sales are final once production begins.
Custom-Made Items
All Sideline Uniforms products are made to order based on your approved design. Because each item is custom-produced specifically for you, all sales are final once production begins (after you approve the final design proof).
Defective or Incorrect Items
If your order arrives defective, damaged, or incorrect — for example wrong sizes, wrong colors, or a design that does not match your approved proof — please contact us within 14 days of delivery at support@sidelineuniforms.com. We will arrange a replacement or a refund.
Cancellations
Refunds can be issued before production starts. You may cancel your order for a full refund any time before production begins. Once production has started, the order cannot be cancelled or refunded.
How to Request a Refund
Email support@sidelineuniforms.com with your order number and, if applicable, photos showing the issue. Approved refunds are issued to your original payment method.
Contact Us
For any questions about this Refund Policy, contact us at support@sidelineuniforms.com.